AP®︎ Business with Personal Finance: Topic 1.6 Flashcards

Master key terms and definitions for Topic 1.6 of AP Business with Personal Finance – Business Ethics to help you prep for quizzes and the AP exam.


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Term

Business Ethics

Definition

Principles and standards that guide honest, fair, transparent, responsible, and value-consistent behavior and decision making in a business, beyond merely obeying the law

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Business Ethics
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Principles and standards that guide honest, fair, transparent, responsible, and value-consistent behavior and decision making in a business, beyond merely obeying the law

1.6.A
Ethical Behavior vs. Unethical Behavior
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Ethical behavior follows accepted moral principles and business values; unethical behavior violates them through conduct such as dishonesty, unfairness, misuse of resources, or avoidable harm

1.6.A1.6.A.1
Falsification vs. Concealment
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Falsification introduces false information; concealment withholds relevant information or creates a misleading impression through omission

1.6.A1.6.A.1
Misuse of Company Property
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Unauthorized personal use of resources entrusted to a business, including its money, equipment, software, confidential information, customer data, or work time

1.6.A1.6.A.1
Incentive Structure
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The arrangement of rewards and consequences attached to actions or results, which can encourage ethical conduct or make misconduct more attractive

1.6.A1.6.A.1
Code of Conduct
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A formal statement that translates a business’s values into specific standards of expected workplace behavior

1.6.A1.6.A.2
Ethics Training
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Instruction that helps employees recognize ethical issues, apply the code of conduct, and follow procedures for questions or reporting concerns

1.6.A1.6.A.2
Internal Repercussions
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Consequences imposed by a business for ethical transgressions, such as warnings, loss of bonuses, reassignment, suspension, or termination

1.6.A1.6.A.2
Modeling Ethical Behavior
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Leaders and managers demonstrating the honest, fair, transparent, and responsible conduct they expect from employees

1.6.A1.6.A.2
Brand Loyalty
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A customer’s continued preference for and repeated support of a brand

1.6.A1.6.A.3
Ethical Dilemma
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A choice in which a core value conflicts with another core value or with a business goal or practice

1.6.B1.6.B.1
Stakeholder
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An individual or group with an interest in a business’s decisions and outcomes

1.6.B1.6.B.2
Internal Stakeholder
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An individual or group directly involved in a business’s operations, decisions, and outcomes, such as an owner, manager, or employee

1.6.B1.6.B.2.i
External Stakeholder
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An individual or group outside the business’s operations that has a vested interest in its decisions and outcomes, such as customers, government agencies, or community members

1.6.B1.6.B.2.ii
Evaluating Responses to an Ethical Dilemma
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Identify the conflict, values, stakeholders, and options; compare each option’s benefits, costs, and effects on reputation and culture; then choose the greatest total benefit, least total harm, or best alignment with vision and goals

1.6.B1.6.B.3
Reputation
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The perception that customers, employees, community members, and other stakeholders hold of a business

1.6.B1.6.B.2
Company Culture
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The shared pattern of expectations and behavior within a business, shaped by what leaders communicate, model, reward, punish, and tolerate

1.6.B1.6.B.2